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Watch Service Center

Watch Service Center

Protect your investment. A well made watch is the pinnacle of engineering, a symbol of precision and accuracy. A mechanical watch can have more that 200 individual parts and should last for generations.

Let us help you preserve your investment for years to come.

Our watch service center offers quick turnaround, competitive pricing and uses manufacturer's original parts where available.

After your timepiece has been serviced, it is rigorously tested to ensure that it is in complete working order.

Visit REEDS Jewelers today and let us check your mechanical, automatic, or quartz watch for any necessary repairs.

As your timepiece ages scratches appear, seals being to crack, batteries weaken and lubrication breaks down.

REEDS Jewelers' state-of-the-art watch service facility is one of the largest in the country. Our team of highly trained, certified Swiss watch makers have over 150 years combined experience in watch refurbishing and repair.

Trust REEDS Jewelers to bring your timepiece back to life, to be enjoyed for generations to come...


At REEDS, we’re here to help guide you on your journey to find the perfect piece of jewelry, statement watch, or stylish accessory. Whether about an existing order, a custom ring, or directing you to a REEDS location, we love answering your inquiries. Never hesitate to reach out to us for assistance. Quick answers about shopping can also be found on our Frequently Asked Questions page.

At REEDS, we’re here to help guide you on your journey to find the perfect piece of jewelry, statement watch, or stylish accessory. Whether about an existing order, a custom ring, or directing you to a REEDS location, we love answering your inquiries. Never hesitate to reach out to us for assistance. Quick answers about shopping can also be found on our Frequently Asked Questions page.


Text or Call

844-733-3740


Live Chat

Chat Now



Write Us

REEDS Customer Service
PO Box 2229
Wilmington, NC 28402


Locate A Store

Find your nearest REEDS location


REEDS Credit Card

Visit our Reeds Credit Card page for information about REEDS Credit Card Customer Service.


Customer Service Hours:

Monday - Friday: 9 am - 8 pm ET

Saturday: 10 am - 5 pm ET

Sunday: 11 am - 5 pm ET

*By clicking this link or texting this number (1+844-733-3740), you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders from REEDS Jewelers at the cell number used when signing up). Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg and data rates may apply.

Customer Service Hours:

Monday - Friday: 9 am - 8 pm ET

Saturday: 10 am - 5 pm ET

Sunday: 11 am - 5 pm ET

*By clicking this link or texting this number (1+844-733-3740), you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders from REEDS Jewelers at the cell number used when signing up). Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg and data rates may apply.

mobileText or Call:  844-733-3740

chatLive Chat: Chat Now

Customer Service Hours:

Monday - Friday: 9am - 8pm US Eastern

Saturday: 10am - 5pm US Eastern

Sunday: 11am - 5pm US Eastern

Write Us

REEDS Customer Service

PO Box 2229

Wilmington, NC 28402

Locate a Store

REEDS Credit Card

Reeds Credit Card page for information about REEDS Credit Card Customer Service.